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RBI-guideline compliant recovery partner · 75 / 75 districts of Uttar Pradesh

OM Management Financial Services — Command Centre 2

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Technology

Visibility at every stage

In-house CRM, GPS field app, real-time MIS and secure data handling, so lenders always know what happened, where and when.

Technology & systems

Built in-house. Built for audits.

01

In-house CRM & dialer

A single CRM for allocation, dialing and dispositions, with call-recording integration.

  • Predictive & manual dialing
  • Disposition & PTP tracking
  • 100% call recording
02

Field collection app

Our app gives every field officer a structured, evidence-backed visit workflow.

  • GPS check-in / check-out
  • Customer photo & visit notes
  • Receipt upload in real time
03

MIS dashboard

Real-time visibility of portfolio health for our team and yours.

  • Allocation vs collection
  • PTP, bounce & traceability
  • Daily MIS sharing
04

Data security

Lender data is protected at every step of the lifecycle.

  • Role-based access control
  • Complete audit trail
  • Secured SFTP transfer

Data flow

From allocation file to daily MIS

Every case follows the same secure, traceable path.

Secure intakeSFTP / CRM under NDA
ValidationClean & de-duplicate
AllocationPin-code-wise in 24h
ContactRecorded calls + GPS visits
PaymentUPI · link · QR only
Daily MISShared every day

Command centre

CCTV, servers and live oversight

Centralised operations with MIS, CCTV, server infrastructure and GPS-enabled field activity, all monitored from our Kanpur head office.

Real-time MIS

Daily management information with centralised visibility of allocation versus collection.

Geo-tagging

Location-stamped field activity and visit reporting for every customer interaction.

GPS-enabled field force

Field officers on bikes, equipped with our GPS collection app.

Call recording

Structured tele-calling on CRM with 100% recorded interactions for quality audits.

OM Management Financial Services — Command Centre 2

Work with us

See our MIS in a live demo

Visit our Kanpur head office or book a screen-share walkthrough of our CRM and MIS.

OM Management Financial Services — Conference Room 1
WhatsApp us